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PURPOSE OF JOB:
This is an individual contributor position that is responsible for promptly and professionally assisting customers with coordinating automotive service appointments or locating the proper personnel to assist them. Ensures the processing and submission of warranty claims. Places follow-up inquiries with recent customers for feedback and to ensure customer satisfaction with their recent service appointments. Ensures that Business Development Center (BDC) goals are achieved on a monthly basis.
JOB DUTIES:
Process Incoming Service Appointment Requests:
Perform Outgoing Service Calls:
Other Tasks:
Quality & Continuous Improvement:
QUALIFICATIONS:
Education:
Experience:
Other Knowledge, Skills, Abilities & Competencies:
This does not necessarily list all responsibilities, duties, requirements or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.
Full Time
$37k-49k (estimate)
04/02/2023
05/05/2024
terrehautechevrolet.com
Terre Haute, IN
<25
The job skills required for Service Scheduler include Customer Service, Microsoft Office, Continuous Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Scheduler. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Scheduler. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Scheduler positions, which can be used as a reference in future career path planning. As a Service Scheduler, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Scheduler. You can explore the career advancement for a Service Scheduler below and select your interested title to get hiring information.